Your GeekDeluxe Tech is an IT Professional bound by professional ethics to solve your technical issues and protect your information. By submitting this form you are requesting a free evaluation. GeekDeluxe will respond with a proposal and estimate. Should you decide to proceed with service, you will then be provided with instructions to establish a remote connection with your technician, Dave from San Diego, California. The remote server and your connection are secure and will only be in place for the duration of the service. Additionally, you will have the ability to terminate the connection on your own at any time. No background running software will be installed on your computer. Please contact us with any questions.